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Former FAA chief counsel and senior aviation policy official Gerchick unravels the unseen forces and little-known facts that have reshaped our air travel experi

Does the thought of flying fill you with dread? Do panic attacks leave you feeling scared and vulnerable? If so, this book could change your life. Written by to

On airline security: ‘We are not going to die at the hands of toiletries.’On popularity: ‘I don’t give a shite if nobody likes me.’On customer service