Book excerpt: Former insurance company lawyer and former claims adjuster Carl Nagle reveals insurance industry secrets and step-by-step guidelines to help motor vehicle accident victims: safely navigate the insurance claim process understand what is covered by insurance identify all parties who owe for accident losses locate all insurance policies and safely report claims collect full payment for car repairs or total loss receive medical care now with no out-of-pocket loss collect benefits from multiple insurance policies settle privately with no lawsuits or court involvement avoid insurance adjuster payment reduction tactics understand and present proper medical evidence maximize cash settlement for pain & suffering collect payment now for future medical needs collect for all lost wages & earning ability understand common traumatic injuries determine the fair value of your injury case make sure your settlement is tax free reduce & defend all claims against your settlement