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"And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave worker

Extensively revised and updated edition of the bestselling textbook, provides an overview of recent global airline industry evolution and future challenges Exam

Provides a comprehensive analysis of aviation industry trends in 2008 and their impact on aviation system performance, and demand and capacity for domestic and

When both an industry's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In r

The debate on the future of the aviation sector and the viability of its traditional business practices is the core of this book. The liberalization of the EU m