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The next generation of Business Process Management (BPM) methods and tools will support the development of a new generation of service-enabled applications that

A guide to combining two powerful management techniques totransform any business organization into a masterpiece of businessefficiency. Lester Dean Thurow, Dean

The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing

Project Management for Engineering, Business and Technology is a highly regarded textbook that addresses project management across all industries. First coverin

Successful engineering projects require a clear vision and long term strategy. Therefore, effective business initiatives have been applied to the engineering en