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"This book includes cases from local, state, Federal, and international governments, covering a wide variety of technologies such as geographic information syst

This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented exa

While some e-government projects fail to deliver the expected benefits due to numerous technical, organizational, institutional, and contextual factors, informa

At last, a right up-to-the-minute volume on a topic of huge national and international importance. As governments around the world battle voter apathy, the need

Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West di