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The importance of effective use of resources within a business is paramount to the success of the business. This includes the effective use of employees as well

"Identifies dozens of myths, bad models, and unhelpful metaphors, replacing some with twenty-first century research and revealing gaps where research needs to b

Change management is the missing piece that takes good ideas and turns them into business success. This book is not only a solid introduction to the discipline

Information services are currently going through what is probably the most significant period of change in their history. At the same time, thinking about organ

In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to b