Book excerpt: This exciting volume explores the role of technical services functions and organizational structure as forces in the library change process. It provides practical information to help administrators make decisions about how their libraries are organized and managed. As libraries change in many ways--organizational structure, design of jobs, managerial philosophy, responsibilities of professionals, and the impact of automation--librarians in technical services, administrators, and personnel officers--need guidance in meeting the new challenges in order to continue providing thorough efficient services. Professionals from a variety of library environments address the pertinent issues of automation, personnel matters, education, management techniques, and the role of technical services within the total library community.