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Coming of Age in Reference Services: A Case History of the Washington State University Libraries focuses on the triumphs, trials, ideas, and difficulties of the

Coming of Age in Reference Services: A Case History of the Washington State University Libraries focuses on the triumphs, trials, ideas, and difficulties of the

Get the most out of your reference information systems and technology! Reference Services and Media meets the information challenges that overwhelm and assist u

Offer your patrons the cutting-edge reference services they demand!In the past, a reference librarian needed to develop a command of a few reference works, mast

This comprehensive volume recounts the ways reference librarians have adapted traditional services to deal with the changes in both information technologies and