Book excerpt: Vincent J. Bove, CPP has been speaking to audiences on leadership, ethics and character as well as numerous violence prevention and substance abuse awareness initiatives since September 1999. After the shooting rampage at Virginia Tech, he felt compelled to put his thoughts in writing. It is his deepest hope that this book will enable individuals to work together in a unity of effort to build communities of hope and trust. In Listen To Their Cries, Mr. Bove ? Discusses the crisis of leadership and character in our society ? Memorializes the incidents of school violence over the past decade ? Reviews lessons learned from the Virginia Tech tragedy ? Highlights the basics of safety and security ? Offers his vision for reawakening the heart of America