Uncommon Service

Download or Read eBook Uncommon Service PDF written by Frances X. Frei and published by Harvard Business Press. This book was released on 2012 with total page 262 pages. Available in PDF, EPUB and Kindle.

Author	: Frances X. Frei
Publisher	: Harvard Business Press
Total Pages	: 262
Release	: 2012
ISBN-10	: 9781422133316
ISBN-13	: 1422133311
Rating	: 4/5 (16 Downloads)

DOWNLOAD EBOOK

Book Synopsis Uncommon Service by : Frances X. Frei

Book excerpt: Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

Uncommon Service Related Books

Language: en
Pages: 262

Uncommon Service

Authors: Frances X. Frei

Categories: Customer relations

Type: BOOK - Published: 2012 - Publisher: Harvard Business Press

DOWNLOAD EBOOK

Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen

Language: en
Pages: 263

Insight Selling

Authors: Mike Schultz

Categories: Business & Economics

Type: BOOK - Published: 2014-04-30 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

What do winners of major sales do differently than the sellers who almost won, but ultimately came in second place? Mike Schultz and John Doerr, bestselling aut

Language: en
Pages: 258

The Effortless Experience

Authors: Matthew Dixon

Categories: Business & Economics

Type: BOOK - Published: 2013-09-12 - Publisher: Penguin

DOWNLOAD EBOOK

Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wr

Language: en
Pages: 274

Playing to Win

Authors: Alan G. Lafley

Categories: Business & Economics

Type: BOOK - Published: 2013 - Publisher: Harvard Business Press

DOWNLOAD EBOOK

Explains how companies must pinpoint business strategies to a few critically important choices, identifying common blunders while outlining simple exercises and

Language: en
Pages: 693

Advances in Ubiquitous Networking 2

Authors: Rachid El-Azouzi

Categories: Technology & Engineering

Type: BOOK - Published: 2016-11-03 - Publisher: Springer

DOWNLOAD EBOOK

This volume offers the proceedings of the 2nd UNet conference, held in Casablanca May 30 - June 1, 2016. It presents new trends and findings in hot topics relat