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Type: BOOK - Published: 2017-03-02 - Publisher: Routledge
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Type: BOOK - Published: 2017-09-29 - Publisher: Routledge
The airline industry is in a state of radical restructuring as its markets and key stakeholders (customers, airline labour and management groups, governments, a
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While airlines have been looking into the next generation of retailing practices for several years, developments since the beginning of 2020 have accelerated th
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Technology is changing expectations in the airline industry. Passengers want to be in control, and they expect airlines to become solution providers and aggrega
Language: en
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Pages: 331
Type: BOOK - Published: 2020-03-19 - Publisher: Routledge
This book provides a flight plan for riding the impending connectivity transformation curve. It takes the perspective of actionability, highlighting initiatives