Book excerpt: This text serves as a resource and quick-reference guide for any course that demands technology skills--especially online, distance courses. E-Learning Companion shows students how to adapt previously mastered skills--such as time management, note-taking, and critical thinking--to the online environment. The text also serves as a bridge for students who may be familiar with technologies such as real-time chats, online discussion boards, and e-mail as recreational tools, but have not learned how to apply these in a learning environment. Students learn technical terminology and how to troubleshoot, which allows them to become more flexible and capable learners. The skills they gain will support them throughout college and future careers. The Second Edition features thoroughly updated, expanded, and edited content to ensure that it remains relevant for today's college students.