Book excerpt: Creating Effective Teams: A Guide for Members and Leaders, 3rd Edition is a practical guide for building and sustaining top performing teams. Based on the author’s many years of consulting experience with teams in the public and private sector, the Third Edition describes why teams are important, how they function, and what makes them productive. The author clearly illustrates the developmental nature of teams and describes what happens in each stage. Separate chapters are devoted to the responsibilities of team leaders and team members. Problems that occur frequently in groups are highlighted, followed by what-you-can-do sections that offer specific advice. Real-life examples and questionnaires are used throughout the book, giving readers the opportunity for self-evaluation. New to the Third Edition: Discussions of diversity within teams havebeen added throughout the text, focusing on how different ethnic or cultural groups may have differing perceptions of group interactions. Also provided will be specific strategies for ensuring that groups are respectful of these different beliefs while still being as effective as possible. References to the research the text is based on will be added, giving readers the theoretical and research background for the practical, application-based material in the text. More real-life examples and problem-solving skills will be added, including step-by-step directions for becoming a high-performing team. New checklists and self-evaluations will be added, building on those currently included in the text and providing even more information on what kind of leader or team member the reader is.