Book excerpt: This important book explores the many questions challenging librarians who work with gifts and exchanges (G&E) as part of their daily responsibilities. Too often, because of shrinking library budgets, library gifts are considered burdensome and unprofitable drains on both financial and personnel resources. However, Gifts and Exchanges: Problems, Frustrations, . . . and Triumphs gives you solutions that will allow you to embrace your library's gifts as rewards. In this book, you will discover the latest ways of disposing unwanted materials, planning and holding book sales and auctions, and operating a full-time bookstore with Friends of the Library. Gifts and Exchanges covers the many questions that are currently challenging librarians who work with gifts and exchanges--the problems, such as limited space and an understaffed team, frustrations, and triumphs that make up your daily routine in book donations. The many chapters in Gifts and Exchanges will assist you in solving your worst gift and exchange nightmares as you explore research and solutions on: the importance of a gift policy and its interpretation a template for drafting a gift policy G&E procedures in libraries not affiliated with the Association for Research Libraries answers to todays G&E problems disposing and profiting from unwanted gifts encouraging the gifts you want Gifts and Exchanges is a valuable reference that will help you swim through your department's sea of gifts and exchanges. As a library profesional, you will benefit from this book's current and well-researched answers to the problems that flood your G&E department.