Book excerpt: Fire Officer: Principles and Practice covers NFPA 1021, Standard for Fire Officer Professional Qualifications, 2003 Edition for the Fire Officer I & II levels, from fire officer communications to managing fire incidents. The text is the core of the teaching and learning system with features that will reinforce and expand on the essential information and make information retrieval a snap. It combines current content with dynamic features and interactive technology to better support instructors and help prepare future fire officers for any situation that may arise.