Book excerpt: Her Ladyship's guide to speaking and writing better English. Wherever you are, whatever the company, good English will always stand you in good stead. The world's most important language has a number of difficult areas and pitfalls, and almost all of us have some area to improve, whether it's how to spell 'millennium', how to pronounce 'schedule' the English way (as opposed to the American way), or find the correct word for the 'toilet' when talking to bishops and barons. Her Ladyship's guide quickly takes you through the major problem areas. It covers: common mistakes in grammar (which will belie a lowly upbringing), common misspellings, commonly misused words, and the all-important choice of words and phrases to use in posh society with a pronunciation guide.