Book excerpt: You've seen and admired them. Poised, polished, and well groomed, they stride confidently through the world's airports in crisp, tailored uniforms. In flight, they mysteriously emerge from hidden corners of the aircraft to conduct a gracious and efficient cabin service. They seem to be able to handle any problem from an oversized carry-on bag to an undercooked steak. Who are they? They are, of course, flight attendants and their job is unlike any other. Who are these flight attendants? What is their job really like? Could I become one of them? If you have asked yourself these questions, then this book is for you. Inside, you will find all the information you need to guide you through the flight attendant hiring process, training program, and career. Welcome aboard! You are now embarking on a journey into the world of a professional flight attendant!