Service Design

Download or Read eBook Service Design PDF written by Andy Polaine and published by Rosenfeld Media. This book was released on 2013-03-13 with total page 218 pages. Available in PDF, EPUB and Kindle.

Author	: Andy Polaine
Publisher	: Rosenfeld Media
Total Pages	: 218
Release	: 2013-03-13
ISBN-10	: 9781933820613
ISBN-13	: 1933820616
Rating	: 4/5 (13 Downloads)

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Book Synopsis Service Design by : Andy Polaine

Book excerpt: Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

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