Book excerpt: Join Letitia Stuart Savage on a journey to a time of leisurely shopping for the latest fashions complete with a side of Mile High Ice Cream Pie from the Tic Toc Restaurant. In 1871, Jacob and Isaac Kaufmann created a classic Pittsburgh institution. The business grew from a small store on the South Side to a mammoth clothing house downtown that outfitted the community. The removal of the original freestanding clock upset customers, so Kaufmann's added its iconic version in 1913. A redesign of the store's first floor attracted national attention in the 1930s. While most Pittsburghers remember and celebrate the downtown store, others recall the suburban branches - miniatures of the expansive flagship store.