Book excerpt: This book captures the state of the art in cloud technologies, infrastructures, and service delivery and deployment models. The work provides guidance and case studies on the development of cloud-based services and infrastructures from an international selection of expert researchers and practitioners. Features: presents a focus on security and access control mechanisms for cloud environments, analyses standards and brokerage services, and investigates the role of certification for cloud adoption; evaluates cloud ERP, suggests a framework for implementing “big data” science, and proposes an approach for cloud interoperability; reviews existing elasticity management solutions, discusses the relationship between cloud management and governance, and describes the development of a cloud service capability assessment model; examines cloud applications in higher education, including the use of knowledge-as-a-service in the provision of education, and cloud-based e-learning for students with disabilities.