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"This book explores the ways in which the work life of IT professionals - from the perspectives of both the individual IT worker, and managers of such workers -

This book examines the massive changes currently taking place in the business world and commonly known under the label “digitalization.” In addition, it des

Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace analyzes online consumer management, a practice in which customer

Businesses operate amid a digital age, and unsurprisingly, technology has engendered tools that now predominate all corners of the workplace. The ascendancy of

One of Forbes's Top Ten Technology Books of the Year How to redesign ‘big, old’ companies for digital success—featuring a survey of 300+ business leaders