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Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneou

The traditional view of the relationship between business and the arts is very much a one-way affair: organisations may endorse, fund or publicise the arts but

All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded

The gathering of academics, researchers and practitioners at this momentum provides a new opportunity for the literacy world that is concerned with the halal in