Book excerpt: Despite pressure from the private sector to market their own custom solutions, the healthcare industry is coming around to the idea of applying the strategies of collaboration, open solutions, and innovation to meet the ever-changing demands for healthcare information to support quality and safety. This book provides a roadmap for improving quality of care using Electronic Health Records (EHR) and interoperable, consumer-centric health information solutions. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.