Book excerpt: Due to transportation barriers, about 3.6 million adults delay or miss non-emergency medical care yearly. Each year, for health systems, the results of these patient no-shows have severe consequences. For those that find it hard to transport themselves to healthcare facilities or medical appointments, they enjoy the much-needed services of non-emergency medical transportation companies. Especially as the population of the United States gets progressively older, the need for non-emergency medical transportation will be on the rise. Wouldn't you love to start a company that provides a much-needed and always in-demand service? If you have a clean driving record, a desire to help those in need of transportation services to necessary medical appointments, and the drive to be your own boss, then maybe starting a NEMT company is right for you! In this book, I will show you how to start, run, and grow a non-emergency transport business from scratch. We'll discuss everything from business plan to marketing, customer service to daily operations. I will take you through a sample scenario of two ladies who started their own NEMT service company, how they wrote their own business plan, and how they run and grow their business. I wanted to impart as much practical, real-world advice as I could share with you so you could start your own venture off on the right foot. In this book, I will show you: What the NEMT business is, how it's defined and what solutions it provides How NEMT business services work The history of the non-emergency transport service industry How NEMT services have evolved Why this industry need is so important What the current state of the NEMT business is How to get your business started Choosing a brand and a niche customer base How and what to write in your business plan How to set up your business structure The legal and financial aspects of your new business Advice on running your business daily Advice on how to grow your business with marketing and advertising How to go about collecting payments Overall, the basic goal of this book is to give you some answers in your research about how to go about starting your own business to be your own boss. As an added bonus, for a limited time when you purchase the paperback version on Amazon, you can download the Kindle file for FREE!