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A concise guide to effective office management. Topics include how to plan, organize, and establish controls for better results. Exercises and case studies cove

For courses in medical clerical and administrative medical assisting. The authoritative guide to the skills and issues of medical office management Medical Offi

For readers of Malcolm Gladwell, Daniel Pink, and Freakonomics, comes a captivating and surprising journey through the science of workplace excellence. Why do s

The Queen's new carriage, covered in gold and set with diamonds, vanishes. It is whisked into other realms, by supernatural energy. The Little penguins, and the