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With the globalization of work and technological advancements in recent years, and with emphasis on service quality today, organizations have changed. Virtual w

With the globalization of work and technological advancements in recent years, and with emphasis on service quality today, organizations have changed. Virtual w

Critical and accessible, the new edition of this bestselling textbook offers valuable insight into contemporary management practices and encourages readers to r

This handbook embraces ideas and empirical work from a range of fields including psychology, business and management, economics, and science. Topics covered inc