Organizational Behavior
Author | : Stephen P. Robbins |
Publisher | : Pearson South Africa |
Total Pages | : 580 |
Release | : 2009 |
ISBN-10 | : 186891853X |
ISBN-13 | : 9781868918539 |
Rating | : 4/5 (3X Downloads) |
Book excerpt: Robbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL. Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills.