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There is a strong movement today in management to encourage management practices based on research evidence. In the first volume of this handbook, I asked exper

This work has been selected by scholars as being culturally important and is part of the knowledge base of civilization as we know it. This work is in the publi

This book examines a range of issues emerging from the interaction of Information Technologies and organizational systems. It contains a collection of research

Innovative 2nd edition, heavily updated and revised from the 1st edition Introduction to various survey and evaluation methods involving IT systems in the healt

Organizations today { whether public or private { exist in environment s where the pace of change is dizzying. Human service organizations fa ce both external a