Book excerpt: This book is for administrators, aspiring administrators, and those who are interested in how schools operate on a day-to-day basis. Many principals will recognize the stressors that are described and that typify a shared-leadership school. Chapter 1 focuses on communication as the foundational skill for all principals, a skill that entails as much listening as it does speaking. Chapter 2 emphasizes the need for principals to trust themselves and to trust others, both of which are important in a job that tends to isolate. The next two chapters focus on the need to be receptive to change and the need for principals to recognize that the classroom is not the only place to learn and that all of a school's resources should be used to provide a practical, real-life learning environment. Chapter 5 examines the need to be prepared for large-scale changes, whereas chapter 6 provides advice on mediating the inevitable conflicts that visit all schools. The last few chapters discuss the importance of exercising the power of the principal's office; how to assess students, staff, and schools; and the need to maintain balance in one's life. A final section offers anecdotes and tips for thriving in the difficult job that is called the principalship. (Contains 59 references and an index.) (RJM)