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First Published in 2007. Routledge is an imprint of Taylor & Francis, an Informa company.

First Published in 2007. Routledge is an imprint of Taylor & Francis, an Informa company.

Chapters include: "Performance measurement and benchmarking", "Designing useful surveys for evaluation" and "Defensible program evaluations".

Evaluation is the process of distinguishing the worthwhile from the worthless, the precious from the useless: evaluation implies looking backward in order to be

This book provides a self-contained presentation of the statistical tools required for evaluating public programs, as advocated by many governments, the World B