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While many social, economic, and political changes have occurred recently in internet public procurement and its decision support systems, there is still a lot

Governments have been using technology to modernize the public sector for decades. The World Bank Group (WBG) has been a partner in this process, providing both

Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Techn

Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Techn

Through a series of studies, the overarching aim of this book is to investigate if and how the digitalization/digital transformation process affects various wel