OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches
Download or Read eBook OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches PDF written by OECD and published by OECD Publishing. This book was released on 2009-10-02 with total page 242 pages. Available in PDF, EPUB and Kindle.
| Author | : OECD |
| Publisher | : OECD Publishing |
| Total Pages | : 242 |
| Release | : 2009-10-02 |
| ISBN-10 | : 9789264059412 |
| ISBN-13 | : 9264059415 |
| Rating | : 4/5 (12 Downloads) |
Book Synopsis OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches by : OECD
Book excerpt: The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and ways of improving them.
