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This book delivers essential skills in “spoken” professional communications, presenting theoretical and applied frameworks for business talk using English a

With examples of conversation, this book is a lively account of social and intellectual import of everyday talk about language.

This revised edition of Deborah Tannen's first discourse analysis book, Conversational Style--first published in 1984--presents an approach to analyzing convers

This volume fills an important gap in exploring English in the domains of business and commerce through the prism of sociolinguistics and the sociology of langu

Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication. Co-authored by bestsellin