Book excerpt: The touchstone guide to running projects from the British Institute of Interior Design (BIID). By setting out actions step-by-step, this essential handbook identifies the key obligations of the interior designer at each project stage. Straightforward explanation is supplemented by invaluable checklists and templates. Featuring crucial advice on administering construction contracts, it references the new RIBA/BIID Domestic Professional Services Contract 2020 for interior design services. Reflecting the RIBA Plan of Work 2020 and contemporary working practice, it provides a systematic operational framework that can be applied to all types of projects. Comprehensive in scope with a logical structure, it embraces the theme of collaboration within the project team. It also addresses post-occupancy evaluation, modern methods of construction and sustainability. Suitable for projects within any industry sector and practice type, from large international firms to sole practitioners, it is accessible to designers with different levels of experience.