Book excerpt: Bank Manager as Team Leader covers the entire spectrum of practical interpersonal aspects of professional management to prepare bank managers for success in leadership roles. Some of them might have witnessed how workforce conflicts distract the workforce from performance, resulting in overall poor productivity. This book will help them to learn to avoid or reduce the financial and emotional costs associated with troublesome interpersonal behaviours at work. The salient features of this book include the ways how the performance review meeting can be meaningful, workplace conflict management, stress management for team leaders, the art of positive criticism and the role of a team leader in the present digital banking environment. This book covers the topics required for a team leader to reach his/her team members and release their talent into optimum performance and also discusses why team leaders are needed instead of bank managers. Bank Manager as Team Leader comprehensively shows the strategies with which the author, in higher positions of responsibility, has successfully overcome the hurdles of distraction. It is a must-read for every banker and those who aim to take a lead in their banking career as a successful team leader.