Book excerpt: A must-have reference on construction product representation and the essential study aid for the Certified Construction Product Representative (CCPR) Exam. The Construction Product Representation Practice Guide, Second Edition presents a thorough overview of the many ways in which product representatives and manufacturer and supply professionals support construction projects. Subjects addressed include effective communications, roles, and responsibilities at different phases of the project; project forms and their use for communications and documentation; and information needed to become the ultimate construction product trusted advisor.