Book excerpt: Communispond, the industry leader in Business Communication Skills for over 35 years, presents a method to help leaders and individuals make more persuasive business presentations and pitches.Whether face to face or via the web, the stakes have never been higher. Learn the 9 Principles of Persuasion to become more persuasive with customers as well as within your own organization.Contributors include Communispond founder Kevin Daley and some of the most respected trainers and writers in the field.