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While in many university courses attention is given to the human side, as opposed to the technical side of engineering, it is by and large an afterthought. Engi

While in many university courses attention is given to the human side, as opposed to the technical side of engineering, it is by and large an afterthought. Engi

If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human s

Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Nice, France, 24-27 July 2024.

This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It cover