Book excerpt: Learn everything you need to know to pass all major postal exams in no time! The United States Postal Service is the nation’s largest civilian employer. Yet 80 percent of all applicants fail the test. That’s why readers look to Norman Hall’s classic, comprehensive guide to the Battery 460 and 473 exams. This revised and updated third edition offers new test questions and exercises. Featuring information about various careers in the postal service and complete with a money-back guarantee, this book is all readers need to pass!