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Market research has never been more important. As organizations become increasingly sophisticated, the need to profile customers, deliver customer satisfaction,
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This is a comprehensive account of the techniques and the day-to-day tasks of the researcher. Easy to read and understand, McGivern's book covers not only resea
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This practical guide to the basics of market research takes a clear, concise step-by-step approach. It describes and explains the various tools and techniques a
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