The Quality Infrastructure

Download or Read eBook The Quality Infrastructure PDF written by Sarah Anne Murphy and published by American Library Association. This book was released on 2013-11-04 with total page 270 pages. Available in PDF, EPUB and Kindle.

Author	: Sarah Anne Murphy
Publisher	: American Library Association
Total Pages	: 270
Release	: 2013-11-04
ISBN-10	: 9780838994955
ISBN-13	: 0838994954
Rating	: 4/5 (55 Downloads)

DOWNLOAD EBOOK

Book Synopsis The Quality Infrastructure by : Sarah Anne Murphy

Book excerpt: Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a programmatic approach to measuring, analyzing, and improving library services.

The Quality Infrastructure Related Books

Language: en
Pages: 164

The Quality Library

Authors: Sara Laughlin

Categories: Business & Economics

Type: BOOK - Published: 2008-04-15 - Publisher: ALA Editions

DOWNLOAD EBOOK

Based on more than 50 years of author expertise in organizational improvement, The Quality Library offers a methodology to pinpoint trouble areas and improve pr

Language: en
Pages: 337

Quality and the Academic Library

Authors: Jeremy Atkinson

Categories: Language Arts & Disciplines

Type: BOOK - Published: 2016-02-24 - Publisher: Chandos Publishing

DOWNLOAD EBOOK

Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and servic

Language: en
Pages: 552

Assessing Service Quality

Authors: Peter Hernon

Categories: Language Arts & Disciplines

Type: BOOK - Published: 2015-05-12 - Publisher: American Library Association

DOWNLOAD EBOOK

This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways librari

Language: en
Pages: 518

Qualitative and Quantitative Methods in Libraries

Authors: Anthi Katsirikou

Categories: Computers

Type: BOOK - Published: 2010 - Publisher: World Scientific

DOWNLOAD EBOOK

This volume is a valuable resource of research papers and applications presented at the Qualitative and Quantitative Methods in Libraries International Conferen

Language: en
Pages: 0

The Quality Infrastructure

Authors: Sarah Anne Murphy

Categories:

Type: BOOK - Published: 2013 - Publisher:

DOWNLOAD EBOOK