Book excerpt: Lawrence Shulman’s THE SKILLS OF HELPING INDIVIDUALS, FAMILIES, GROUPS, AND COMMUNITIES WITH CD, 6e, demonstrates how common elements, core processes, and skills exist across all stages of helping and throughout work with all populations--including individuals, families, groups, and communities. It defines, illustrates, and teaches helping skills and provides manageable models for understanding them. The text also looks at the underlying process and its associated set of core skills. Two CD-ROMS accompany the text and are designed to enhance students’ learning experience. THE INTERACTIVE SKILLS OF HELPING CD-ROM and WORKSHOP CD-ROM FOR THE SKILLS OF HELPING illustrate the text’s core skills and feature video excerpts of an interactive workshop led by Dr. Shulman. Examples depict social workers in action and directly connect theory and research to the realities of working with clients. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.