Book excerpt: Service to Volkswagen is of top priority to Volkswagen organization and has always include the continuing development and introduction of new and expanded services. In line with this purpose, Volkswagen of America, Inc., has completeness, with practical explanations, step-by-step procedures, and accurate specifications. Though the do-it -yourself Volkswagen owner will find this manual indispensable as a source of the same detailed maintenance and repair information available at an authorized Volkswagen dealer, the Volkswagen owner who has no intention of working on his or her car will find that reading an owning this manual will make it possible to discuss repairs more intelligently with a professional technician.