Book excerpt: SHIFT your Family Business was written for anyone who has ever worked in a family business or been part of a business family. Steve Legler grew up in one such family, and married into another, and in this, his first book, he examines the challenges that business families face, and gives readers lots of insights and ideas to help them face and overcome those challenges. Since clear, frequent, and open communication is the key to getting out of difficult situations, he walks readers through the steps of: (1) getting important conversations Started (2) getting Help from others to facilitate the discussions (3) Investing the time and effort necessary to gain the momentum to keep going (4) remaining Flexible with all their ideas and plans (5) Talking everything out to gain as much understanding and consensus as possible. He concludes with some thoughts that demystify governance, and invites business families to take on a "family office" mindset to stay focused and on track. SHIFT your Family Business is all about helping business families create the harmony they need to support the legacy they want.