Book excerpt: Just like having an expert on call 24 hours a day - here are the answers to any ceramic questions or dilemmas you might have. Step-by-step photographs, diagrams and clear instructions will guide you through each stage of your work, or you can dip in for help with a particular problem. Discover how to improvise tools using kitchen implements, find a shortcut to rolling faultless coils, build the perfect spout and learn a foolproof method for removing a vessel from the wheel without it distorting. Every section features 'try it' and 'fix it' panels, suggesting ways of developing skills and avoiding common errors.