Book excerpt: A new edition of this essential text for all those working towards the Level 5 Diploma in Education and Training. Tailored to meet the demands of the new qualification and latest ETF Standards, it incorporates key information on reflective practice, study and research skills, and provides full coverage of all the mandatory units. Accessible language is combined with a critical approach that clearly relates practical examples to the required underpinning theory, and a range of useful learning features include key definitions, extended case studies, critical questions and chapter reflections. This second edition has been fully updated throughout and now includes additional material on critical thinking and a new chapter on technology enhanced teaching and learning.