Book excerpt: A-Z fact-packed guide to MRO leadership and training Industry shorthand for maintenance, repair, and overhaul, MRO is the key to air carrier safety and profitability (it could help you see as much as 25% growth over the next 5 years!). Written by Jack Hessburg, the award-winning chief mechanic and developer of the Boeing 777's computerized maintenance system, Air Carrier MRO Handbook fully explains and illustrates MRO in air carrier operations with charts, graphs, forms, tables, data, statistics, and figures -- the most complete and usable collection of MRO data ever assembled. This expert tunes up your knowledge base so you can streamline all phases and facets of operation. This is the resource you need to help your managers, engineers and technicians work within the industry's guidelines and interdependent network to facilitate partnerships, leadership, and profits.