Book excerpt: Investors in People Maintained provides a discussion of how organisations can maintain and retain Investors in People (IIP) recognition. Using a no-nonsense approach to help managers and trainers cut through the jargon surrounding the topic, the authors show how organizations can and should plan for Investors in People reviews (reassessments). Peter Taylor and Bob Thackwray provide valuable advice on: the use of post-assessment feedback; maintaining commitment, particularly of managers; improving the planning for evaluation; and continuous development and refinement. This revised edition of Investors in People Maintained brings readers up to date with the changes reflected in the 2001 revised version of the IIP framework, including changes to the delivery network with the introduction of Learning and Skills Councils, the Small Business Service, and Education and Learning Wales. Investors in People Maintained demonstrates how organizations can continue to gain further benefits when continuing to use the Standard, making it an ideal companion to the authors' best-selling introduction to Investors in People, Investors in People Explained. The book is divided into three parts. Part One looks at the major issues faced by organizations following Investors in People recognition. It starts by examining the process, then looks at ways of strengthening the culture of continuous improvement and maintaining momentum. Part Two gives case study examples from a broad range of organizations, showing the wide variety of experiences and benefits to be gained from the review process. Part Three provides practical tools, instruments and strategies that can be used to support the process of embedding, evaluating and creating continuous improvement.