Book excerpt: The financial services sector is witnessing such rapid changes and innovations that the existing books are hardly able to keep up with the rapid developments in the entire gamut of financial services. This book aims to fill this gap by covering the most recent developments and new products in the sector. Closely following the syllabus of MBA UGC curriculum and PGDM, the book has a single-window approach, that is, to meet the total requirement of students in this subject area through a single book. The book thus has all the potential of becoming the students' best companion.Key Features• The only book to cover all three topics, viz., banking, risk and insurance management• Includes recent developments in all the three sectors• Highlights the updated Basel III norms• Carries a special chapter on Marketing and CRM in banking sector• Includes pedagogical features like case studies, box items, and review questions