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Is your business as profitable as it could be? How can you rise above your competition, and stay there once you have? Most management tools only look at one par

QFINANCE KEY CONCEPTS series is an essential aid to the budding finance professional who requires the distilled and in-depth information for that all-important

"A vivid, compelling and highly readable insight into building world-leading teams and organizations." - Dr Catherine Raines, Chief Executive, UK Trade & Invest

Continuously changing customer and market requirements have become a dominating factor in today’s global business environment. Enterprises have to take smart

For decades, this book has served as a guide to organizations that document their continuous improvement efforts using Baldrige Award-type management systems. R